expresso: mentorship

summer 2019

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IN THIS ISSUE: MENTORSHIP

MENTORSHIP the ISSUE

Navigating the consulting engineering industry is intimidating for newcomers and, at times, for seasoned employees. An experienced and proactive contributor to the industry can make all the difference for emerging talent, providing them with guidance and direction to inspire a lasting and successful career. board of directors, mentorship is a central part of my position. The board of directors is made up of talented leaders who demonstrate that our employees can achieve anything – that the sky is the limit. Therefore, developing my team’s skills, broadening their experience and imparting my focus on client service so they can be more effective is a critical part of my role. Because it is such a dynamic business, to meet and exceed our clients’ expectations we must be responsive and accessible. I see it as my responsibility to turn project witnesses into project managers . This direction inspires our people to speak up and actively contribute to their roles, instead of sitting on the sidelines. This level of involvement and commitment to open and honest communication translates into winning projects and overall client satisfaction. As a leader and member of EXP’s

INTRODUCTION

Good news – it’s working. After all, the numbers don’t lie. In this issue, we celebrate mentors at EXP, the people who have chosen to share their knowledge and shepherd the next generation of engineers, architects and shared services professionals. These articles are the result of mentees nominating the individuals that have influenced their growth, their success and counseled them when they faced adversity.

Enjoy,

Lloyd Gonsalves, P.Eng. Senior Vice President, Earth + Environment Brampton, ON

Nadia Abou ( author ) Ashley Brown ( author ) Megan Konys ( designer ) Emmanuelle Landry ( editor ) Marie-Hélène Laneville ( translator ) Patrick Lavin ( photographer ) Mireille Simard ( author )

6 A LEGACY OF LIGHTING THE WAY Aram Ebben + Dawn Brown

EXPRESSO TEAM

Alam Ansari Dawn Brown Derek Chan

8 THE GRAVITATIONAL PULL OF MENTORSHIP Ben Weiss + Derek Chan

Gaétan Couture Manuelle Croft Christina Cruz

Ivan Dvorak Mark Dvorak Aram Ebben Aly Elgayar

Dara Epstein Alex Gallegos Leah Geanopulos Pierre-François Giroux Lloyd Gonsalves Pietro Guerra Claude Hudon Kamlesh Kumar Gary Landry Margaret Luley Anastasia Markevich Mickey Misra

10 THE ART OF BUILDING BRIDGES Gaétan Couture + Jocelyn Voyer

12 CONFIDENCE AND TRUST ARE EARNED Gary Landry + Joshua Wludyka

Arka Mukherjee Daniel Nappert Charles O’Neil Luc O’Neil Yacinthe Parent Juan Pastrana

CONTRIBUTORS

Vinod Patel Julie Pellerin Maxime Primeau Alyssa Quach Louise Quesnel Maryse Rios Matthew Schoenherr Thanh Tran Jocelyn Voyer Ben Weiss Joshua Wludyka

MENTORING THROUGH OSMOSIS Vinod Patel + Kamlesh Kumar 14

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16 BECAUSE A GOOD

26 WHEN THE STUDENT SURPASSES THE TEACHER, IT’S MISSION ACCOMPLISHED Daniel Nappert + Julie Pellerin 28 ELECTRICAL ENGINEERING MENTOR KEEPS US GROUNDED Arka Mukherjee + Thanh Tran 30 PASSING OF KNOWLEDGE, MENTORSHIP AND A FRIEND Matt Epstein + Margaret Luley, Alex Gallegos 24 THE HERITAGE OF MENTORSHIP THAT LEADS OUR WAY Claude Hudon + Manuelle Croft, Pietro Guerra

STRUCTURE TEAM NEEDS A GOOD FOUNDATION Luc O’Neil + Mentees

18 A COACH, MENTOR AND FRIEND Matthew Schoenherr + Juan Pastrana

20 SAGE ADVICE SETS JUNIOR ENGINEER FREE Alam Ansari + Aly Elgayar

TABLE OF CONTENTS

22 MARKETING MENTOR: A CONDUIT FOR COLLABORATION Christina Cruz + Anastasia Markevich

MENTORSHIP | 5

A LEGACY OF LIGHTING THE WAY

ARAM EBBEN, IALD, CLD, LEED AP Director of Lighting Design Orlando, FL

MENTOR |

DAWN BROWN, IALD, LC Senior Lighting Designer Hamilton, ON

MENTEE |

“To be a successful leader, you must first be a mentor,” says Aram Ebben, director of lighting design in our Maitland office. He describes mentorship like breathing, something he cannot do without. To him, supporting others to reach their full potential is something that is rarely overthought. It’s just natural . As the director, Aram is responsible for leading the company’s lighting design opportunities and his team of lighting designers through day-to-day operations. Known to lead by transparent example, he’s contributed to the award-winning designs for the CTA Washington/Wabash Elevated Train Station, the Albany Marina in the Bahamas and Doha Grand Parkin Qatar. For lighting designers like Aram, it is important to think of visionary ideas that can be applied at execution throughout the architectural process. While challenging, if done right, the project will radiate success.

and accepted, never looking back. Aram, who invited Dawn to join, now jokes, “You’re ours now,” and she laughs with a fitting response, “I wouldn’t have it any other way. I was happy to finally see the light.” Aram is not a mentor by accident. He has lived by one question, “What will my legacy be?” His legacy will be that of a dependable father to two beautiful girls, of a brilliant lighting designer who excels at creating memorable experiences through lighting projects for clients, and of a born mentor who loves passing on what he learns to those who follow. His devotion to this legacy stems from being the son of a single mother who always taught him to put others’ needs before his own. He is a testament to her legacy of taking care of others and believing in hard work, which he brought to his role at EXP. While projects propelled his career forward, he has always felt his primary role is to serve as an “unofficial mentor” to his employees and help shape their future. He believes this is how the production of award-winning projects continues to occur. His upbringing, portfolio and work- life balance philosophy have shaped him into a mentor, and then into a leader. With the belief that employees are far more than utilization rates, he seeks to identify and set goals that drive them to create and grow, and then helps them reach

Aram Ebben

Aram and his mother, Liz

The award-winning lighting designs that the group achieves are not only a result of Aram’s illuminating ingenuity but also of his legacy of lighting the way for others. Dawn Brown had always sought to apply her technical expertise and aesthetic touch to projects but did not think both options were possible. That was before she was asked to join the company’s growing team of lighting designers working across North America,

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Members of EXP’s lighting design team

“TO BE A SUCCESSFUL LEADER, YOU MUST FIRST BE A MENTOR.”

Aram Ebben

those goals. When he asked Dawn what legacy she wants to leave, she told him she wants to create unparalleled lighting projects for EXP – ones that demand people pause to examine the intricacy of light and its beauty. When Dawn began her career with EXP 18 years ago, she did not see herself in the managerial position she holds today. She thanks Aram’s thoughtful approach to mentorship for the progression of her role and the balance she has struck at home. Dawn is a single mother, who coincidentally learned from the son of a single mom, that hard work and balance create effective managers. Her descriptors of Aram are “beaming” and “energetic.” She notes that Aram walked her through how to be an effective manager and a stronger mother, and then how to

seamlessly transition into a more integral member of the design team, where she now ensures no person is ever overshadowed. Every legacy needs constant nourishment and Aram constantly checks in with his team. He invests in their growth, taking time to understand their personal and professional goals. By doing so, he helps them create their own legacies. Aram, Dawn and all EXP lighting designers know the infinite power of light. What Aram has shown them– and us – is that mentorship is about grasping that light and shining it brighter on someone else.

Dawn and her son, Marcus

MENTORSHIP | 7

THE GRAVITATIONAL PULL OF MENTORSHIP

great opportunity to cultivate his skillset as a junior engineer as he worked toward obtaining his professional designation in the coming year. Ben realized that Derek had a lot of potential to grow into a larger role at the firm, and together they looked for opportunities to get out to site, see a project firsthand, and meet the people involved. “I was just on site yesterday,” says Derek. “Through talking to the contractor, I learned about a new app that could show how much torque was being applied through a helical pile – from my phone, in real time! You don’t always get that kind of knowhow in the office. In the end, it’s all about communication.” Ben and Derek developed an open exchange of constructive criticism and feedback that has helped Derek realize where he needs to improve. “To me, it’s an effective way to recognize where I can make adjustments,” says Derek. “When you’re honest about your shortcomings, you have a chance to make a positive change. To have such a seasoned professional help guide me through my career is invaluable.”

BEN WEISS, P.ENG. Senior Engineer, Earth + Environment, Geotechnical Burnaby, BC DEREK CHAN, B.A.SC., EIT Engineer-in-Training, Earth + Environment, Geotechnical Burnaby, BC

MENTOR |

MENTEE |

Often, employees work for years, or even decades, without having a mentor to guide them through their career path and professional goals. This can hinder career advancement, especially if they are not aware of how to approach the work and learn from the opportunities they are given. To avoid this pitfall and set his career on track, Derek Chan, who had been an engineer-in-training (EIT) for five years decided to approach Ben Weiss, a senior engineer on our Earth and Environment team. He explains, “I am set on achieving my professional designation (P.Eng.) and needed a role model to show me the ropes.” As a senior project manager, Ben has several decades of experience in the industry and a vast knowledge of all aspects of geotechnical engineering. Derek saw this as a

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For Ben, it’s all about taking the initiative, showing a willingness to improve their performance and broadening their knowledge. “Derek is a very motivated individual,” Ben states. “He communicates well. If he sees a problem, he calls it out right away and works with the team to find solutions. That’s what we like to see.” As with any relationship, sharing knowledge is often a two-way street.

Ben Weiss (right) and Derek Chan (left)

People with different skillsets have a lot to offer to the other, sometimes in unexpected ways. “Ben came into the lunch room pondering his wrist,” recalls Derek. “His wife had bought him a new smartwatch, one of those complicated ones with more features than anyone can use. Fortunately, having one myself, I was able to turn the tables for once and offer my advice. With my help, he can now see the solar system from his watch. It was great.” There are times where individuals go decade long careers without realizing that they can have a mentor beside them, supporting their growth and cultivating opportunities to excel. However, this was not the case for Derek. For him, within six months of his mentorship with Ben, he received invaluable support and advice to become well-equipped for obtaining his professional engineering designation. At other times, he was able to return the favor and share his knowledge with his mentor, to configure the vastness of the solar system from his watch. The space between their current positions may have been far, but their willingness to learn from each other was constantly in orbit with one another.

WHEN YOU’RE HONEST ABOUT YOUR SHORTCOMINGS, YOU HAVE A CHANCE TO MAKE A POSITIVE CHANGE.” Derek on Ben’s open exchange of constructive criticism and feedback

MENTORSHIP | 9

THE ART OF

BUILDING BRIDGES

GAÉTAN COUTURE, P.ENG. Vice President, Transportation Sherbrooke, QC JOCELYN VOYER, P.ENG. Civil Engineer Sherbrooke, QC

MENTOR |

MENTEE |

Gaétan Couture has been building bridges for 35 years, working on projects that connect people and places. Whether bridges of interpersonal relationships, Gaétan is constantly in his element when serving as a connection and creating connections for the communities of today and tomorrow. For Jocelyn Voyer, the bond with his mentor, Gaétan, happened naturally. “I remember my first day working at EXP five years ago. When I arrived, Gaétan came to welcome me and said, ‘Come see me. I’ll take care of your junior engineering program.’ That was the first time I met Gaétan – a simple and humble man, with an irresistible sense of humor.” Photos of bridges, diplomas, awards and certificates line the walls of Gaétan’s office. One cabinet is filled with bid documents. It’s clear that he has many structural and civil engineering achievements under his belt. “Gaétan is an expert at EXP. Every time I go to discuss an issue with him, it never seems like something he hasn’t seen before. It’s like

Gaétan Couture (left) and Jocelyn Voyer (right)

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YOUNG ENGINEERS KNOW THE PRESENT

he’s figured out the solution before I even walk into his office with the question. He knows so much and has had so many adventures. He’s our departmental dad,” says Jocelyn with admiration. A committed mentor, focused on the future To date, Gaétan has mentored over 30 engineers under the Ordre des ingénieurs du Québec’s mentorship program. At the Sherbrooke office, he mentors every young engineer joining the bridges and structures team. “He’s generous, dedicated and he wants to take the time to do it,” says Jocelyn. Mentoring is an opportunity for Gaétan to sum up what he learned over several years and pass that knowledge on to the younger engineers in a matter of months. “I explain the role of engineers in a team, a firm and society. I start with the history of our company, our team and the bridges sector. I try to make them understand that the profession

BECAUSE THEY’RE LIVING IT, TOO. BUT NEITHER OF US KNOW THE FUTURE. WHEN I REFER TO THE PAST, I DON’T MEAN TO SAY THAT THINGS USED TO BE BETTER, BUT RATHER THAT IT WAS DIFFERENT FROM NOW, AND TOMORROW WILL DEFINITELY BE DIFFERENT FROM TODAY. AS A MENTOR, I TRY TO RAISE YOUNG PEOPLE’S AWARENESS OF CURRENT EVENTS THAT COULD AFFECT THE FUTURE.” Gaétan Couture, P.Eng.

is constantly changing, and that it’s important to spot trends fast,” says Gaétan. Jocelyn confirms that every conversation with his mentor is a lesson. “He’s the person with whom I have the highest ratio of learning to conversation time. His experience and endless knowledge mean Gaétan can explain and condense several elements very quickly. He’s a visionary, and he relies on past learning to plan future strategy. For example, he really likes to show us graphs on his iPad to explain the history of civil engineering works in Quebec. Around the department, we often tease him, asking him to take out his iPad to show us pictures or a graph,” he adds, laughing.

MENTORSHIP | 11

CONFIDENCE AND TRUST ARE EARNED

Gary Landry (left) and Joshua Wludyka (right)

full time position with EXP as an engineer-in-training. To Gary, it came naturally to offer what he has learned, citing a number of people who have influenced his career and approach to work. “I’ve been fortunate to have some great mentors in my years. Some by example, and others by direct involvement, but I owe them all an equal debt,” says Gary. “I’m at a point now in my career where I’m starting to hand over a lot of my longstanding client relationships, and I can see that they have the same level of confidence and trust with Josh as I do. It’s great to see.” Over time, Josh and Gary have developed a strong working relationship, with Gary always making time to answer questions, offer his advice or a different way of looking at a situation. Gary saw the potential in Josh to lead, and actively looked for opportunities for him to succeed.

GARY LANDRY, P.ENG. Project Manager Sydney, NS

MENTOR |

JOSHUA WLUDYKA, P.ENG. Project Engineer Sydney, NS

MENTEE |

This story begins in the summer of 2006 in Sydney, Nova Scotia, Joshua Wludyka, a fresh-faced engineering student looking to gain some practical experience in the field and still figuring out what he wanted in life, joined EXP as a summer student. Gary Landry, supervising field work on a variety of sites, was working on a parkland project with the Earth and Environment team. Little did they know that this project would be the beginning of a connection that would shape their careers for years to come. The project involved inspecting the stone size and layer thickness of rock lining in the creation of a new fish habitat stream as part of the Coke Ovens Brook re-alignment. Ensuring a healthy fish habitat was important for its success, requiring precision in the size, shape and placement of each rock and boulder. “Gary had me confirming dimensions and slopes. I was out there for a full day measuring rocks,” recalls Joshua. “By the end, I was just like, man, this guy is thorough!” And it was precisely that comprehensive attention to detail that signaled to Josh that he could learn a thing or two from Gary. Once he graduated, Josh knew where he wanted to be and started in a

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One such opportunity came early in Josh’s career, when Gary asked him to take charge of regular construction meetings for a client. Josh remembers the intimidation factor was high, running a meeting with senior engineers and other capable people when he was so green. But with Gary by his side to provide support, Josh handled it all in stride. “Josh has harnessed the best parts of his personality – he’s always been quite a character – tempered with outstanding professionalism and levelheadedness that will serve him well in the future.” “To be honest, I think that’s what I’ve learned most from Gary: the ability to read a situation and respond accordingly. Sometimes the best thing you can do is listen.” As Gary contemplates his options for winding down his career, his confidence in Josh and the rest of the Sydney team has reached an all- time high.

I THINK THAT’S WHAT I’VE LEARNED MOST FROM GARY: THE ABILITY TO READ A SITUATION AND RESPOND ACCORDINGLY. SOMETIMES THE BEST THING YOU CAN DO IS LISTEN.”

Josh Wludyka, P.Eng.

MENTORSHIP | 13

MENTORING THROUGH OSMOSIS

VINOD PATEL, SE, PE Department Manager, Bridges + Structures Chicago, IL

MENTOR |

expert on transportation projects, has worked with Vinod for over 13 years. Calling Vinod his “go- to-person for daily operations,” Kamlesh has valued Vinod’s work ethos, decision-making skills and professionalism as something to learn from and follow. He says, “Vinod became my mentor through osmosis, where he comes as an experience-rich professional, and I as a curious individual always looking to learn. We worked together on multiple projects where he served as a sounding board for my ideas and approaches to solving problems. Such symbiotic interactions helped me develop confidence in my technical and people skills, which he often acknowledges and appreciates.” In a company of over 3,000 people, mentorship plays a vital role in an employee’s growth. This held true from 2015-2017 when Vinod and Kamlesh were working on a large masterplan project for

MENTEE |

KAMLESH KUMAR, SE, PE Senior Structural Engineer Chicago, IL

This classic story of mentorship is one deeply rooted in our heritage. At EXP, mentorship reengineers the future for generations to come. In our Chicago office, Vinod Patel, a humble department manager for bridges and structures, sits with a profound passion for transportation projects. Bringing over 30 years of experience to his projects, Vinod has been recognized for successfully managing them without hesitation by their size, location or complexity. After years as an engineer, it was a natural transition to move into project management, leading teams to achieve major transportation milestones and accomplishments. He has been recognized and awarded for his innovation and design excellence on major Illinois Tollway and Illinois Department of Transportation projects, as well as numerous others. In his dual capacity, he manages the lifecycle of projects, as well as the people – a common theme at EXP. Sitting nearby is a senior structural engineer with great respect for Vinod’s expertise, project management style and generosity to share his time and experience. Kamlesh Kumar, who is also a known technical

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SYMBIOTIC INTERACTIONS HELPED ME DEVELOP CONFIDENCE IN MY TECHNICAL AND PEOPLE SKILLS.”

Kamlesh Kumar, SE, PE

the Illinois Tollway, a multidisciplinary project with multiple stakeholders. Vinod’s management style is to meet, then surpass, requirements to deliver award-winning projects. For this project, Vinod was the overall structural lead and coordinated efforts between EXP and other firms, while Kamlesh was serving as the lead structural engineer. As the project progressed, Vinod noticed Kamlesh’s desire and ability to provide technical and tactical directions to the large team. He would slowly let the meetings be organized and led by Kamlesh and supplement his input when needed. Vinod entrusted Kamlesh to undertake independent tasks and manage teams on his own while still making himself available to teach and nurture Kamlesh’s ambition to take on project management. While interacting with clients, he brings the same clarity in communications and thoroughness in his work as he observes in Vinod. Kamlesh now leads his own team to serve the client’s interests, which he attributes to Vinod’s mentorship and management style.

Kamlesh Kumar (left) and Vinod Patel (right)

Today, Vinod continues to mentor Kamlesh and young engineers. As for himself, he is tremendously grateful for the experience of being someone’s informal mentor. When asked what he gains from being a mentor, he humbly replies, “It’s very rewarding to give guidance to younger generations. It is important to share knowledge and instill the right way to manage projects, budgets and communication skills. This will benefit them later. I am happy to pass down what I’ve learned and I hope the next generation applies it well.”

There is a reason why some stories are classics. It’s because they are timeless, just like mentorship.

MENTORSHIP | 15

BECAUSE A GOOD STRUCTURE TEAM NEEDS A GOOD FOUNDATION

LUC O’NEIL, P.ENG. Structure Engineer Salaberry-de-Valleyfield, QC

“Wait a minute. Let’s look at it on Google Earth!” Words that the structural engineering team at the Salaberry-de-Valleyfield office have heard a thousand times. Actually, this quip from Luc O’Neil, when a young engineer comes into his office, typifies his mentoring style – understanding and knowing the people he’s dealing with so he can help them better. With his retirement approaching, Luc reflects on his career and how he didn’t have it easy when he started at EXP 35 years ago. “I had nothing except for my knowledge and my books. That’s why, throughout my career, I have tried to make sure that new engineers don’t experience what I went through in my early days and that they get help and support.” Luc believes that you have to get to know people before you start advising them. He will talk about the weather, vacations or family. He pays attention to their interests and the things they are passionate about. Connections are made and new engineers feel more comfortable discussing the challenges they may be facing. Louise Quesnel firmly agrees. “Luc is always cheerful and his door is always wide open to us. He’s there for his team and he’s able to create a working atmosphere that’s pleasant and conducive to discussion.” Mentoring can take many forms, and Luc has always acted as an advisor and a catalyst for finding solutions. Maxime Primeau gives a good example. “One of the first projects I worked on with Luc was very unusual. A structural slab had to be completely rebuilt in an industrial setting, where highly corrosive chemicals and rebar did not make good comrades. Luc really helped me understand the project, beyond the plans, and

MENTOR |

PIERRE-FRANÇOIS GIROUX, P.ENG. Structure Engineer Salaberry-de-Valleyfield, QC CHARLES O’NEIL, P.ENG. Infrastructure Design Engineer Montreal, QC YACINTHE PARENT, P.ENG. Structure Engineer

MENTEES |

Salaberry-de-Valleyfield, QC MAXIME PRIMEAU, P.ENG. Structure Engineer Salaberry-de-Valleyfield, QC ALYSSA QUACH, JR. ENG. Civil Engineer Montreal, QC LOUISE QUESNEL, P.ENG. Structure Engineer Salaberry-de-Valleyfield, QC

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develop an overall view. When you are fresh out of school, the hardest things to come to grips with are feasibility and working methods, but Luc knows how to help young engineers, and takes the time to explain how these jobs are done.” With junior engineers like Alyssa Quach, Luc stressed the importance of putting the client first. “He taught me to cultivate good relationships with clients and architects, and to manage contingencies and stress on the work site.”

Yacinthe Parent points out that Luc has not only contributed to the success of individuals, but to that of an entire department, by teaching new engineers and passing his technical knowledge on to them. He teaches them how to analyze technical problems thoroughly and how to think in a structured way. Luc has had a considerable impact on the whole team, but his legacy has been felt even more keenly closer to home. His son Charles has followed in Luc’s footsteps as an engineer and EXP employee. Charles’ feelings come across strongly when speaking of his dad. “I was very moved when I learned that the team, all six of them, had put my father’s name in for this expresso issue, because it says a lot about him. He’s a man of integrity, he’s genuine, he listens to people and he’s always ready to help. My father doesn’t see himself as a mentor. For him, helping others is natural. He doesn’t want young engineers to go through what he experienced when he started out as an engineer.” The final word goes to Pierre-François Giroux. “With his cheerfulness and his sense of humor, Luc makes his working environment enjoyable, despite stress, budgets and tight schedules. His retirement means that his co-workers are losing not just a mentor and a very well- liked colleague, but a real pillar of the department. And of course, no structural engineer likes to lose a pillar!”

Luc (right) teaches his team how to analyze technical problems thoroughly and how to think in a structured way.

MY FATHER DOESN’T SEE HIMSELF AS A

MENTOR. FOR HIM, HELPING OTHERS IS NATURAL.”

Luc’s son, Charles O’Neil, P.Eng.

MENTORSHIP | 17

A COACH, MENTOR AND FRIEND

MATTHEW SCHOENHERR, PE Senior Electrical Engineer Glendale, CA

MENTOR |

JUAN PASTRANA Electrical Designer Glendale, CA

MENTEE |

In competitive markets, candidates and employees seek purposeful work, engaged leaders and challenging workloads. This was no different for Juan Pastrana when he graduated from Kansas State University in 2015 with a degree in architectural engineering. Before graduating, Juan heard nightmarish stories about disengaged bosses and mundane work environments where people rushed to leave at 5:00 pm. However, he optimistically chose EXP, leaving Kansas behind for a career as an electrical designer in Glendale. Matthew Schoenherr was waiting for his new employee. With 15 years of electrical engineering experience, Matt was well-versed in EXP’s dynamic

environment and ready to coach Juan to excel in a challenging but exciting career at EXP. Prior to his arrival, Matt had been at EXP’s Orlando office working on his unofficial mentorship skills, before setting off to the West Coast to implement them. Matt is known for cultivating an environment where everyone can climb building blocks towards success and he planned to do the same for Juan. He implemented the well-received learning style of coaching and helped Juan refine his acquired skills and execute them on real-world projects. But a coach knows that the job is not just the work, it’s also like feeling like part of the team. So, Matt introduced Juan to his new colleagues and their close-knit culture welcomed him. After weeks of walking him through his work environment, EXP processes and dynamic entertainment projects he would work on, Matt let Juan experience the

Juan Pastrana (left) and Matthew Schoenherr (right)

thrills an electrical designer comes to enjoy while working for entertainment clients. Thrills that were sometimes up and sometimes down, but always worthwhile. In their fast-paced environment, Juan had to learn quickly but methodically. His team members across North America exceeded clients’ expectations with their expansive imaginations for the user experience and project requirements. To do this himself, Juan trusted Matt to walk him through project success. Juan trusted Matt’s management style because Matt gained his experience working on complex projects as an electrical engineer, milestones, overcoming obstacles and achieving

Juan Pastrana with his parents at his graduation from Kansas State University

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WORKING WITH GREAT LEADERS AT EXP WHO TRUSTED EACH OTHER’S WORK, I SAW SOLUTIONS TO COMPLEX ISSUES. THIS TAUGHT ME TO TRANSFORM THE TRADITIONAL THINKING PROCESS AND COACH MY EMPLOYEES TO WORK TOGETHER AS A TEAM. AS A COACH, I AM HERE TO TAKE THEIR SKILLS AND ELEVATE THEM TO THE NEXT LEVEL.”

delivering clients innovative solutions for 15 years. Matt was coaching Juan to have the same impactful career and together they worked on projects, including themed entertainment events in galaxies near and far, and zoos offering safe havens to wild animals. Alongside their team, they carefully listened to their clients’ requests, executed meticulous solutions for electrical systems and applied comprehensive quality control. Exceeding clients’ needs does not come naturally, it must be taught, learned and experienced. Matt taught, step-by-step and Juan learned, day-by-day. Matt knew firsthand the importance of mentorship. He noted, “As a young engineer, I remember the misconception that no one else could do a project better than

you could. Working with great leaders at EXP who trusted each other’s work, I saw solutions to complex issues. This taught me to transform the traditional thinking process and coach my employees to work together as a team. As a coach, I am here to take their skills and elevate them to the next level.” Juan now looks back and laughs at thinking about how he could have had a nightmarish boss. Instead, he gained a mentor, coach and friend.

Matthew Schoenherr, PE

MENTORSHIP | 19

SAGE ADVICE SETS FUTURE ENGINEER FREE

MENTOR |

ALAM ANSARI, P.ENG. Senior Project Manager, Infrastructure + Transportation Ottawa, ON

ALY ELGAYAR Engineering Designer Ottawa, ON

MENTEE |

“Make sure you don’t get confined to an office.”

Aly Elgayar has taken these words to heart ever since they were first uttered by one of his professors while working towards his Master of Applied Science degree at the University of Ottawa. Since then, he has sought opportunities to get outside, on site and deeply involved in projects. As a promising student, Aly originally came on board as part of our geotechnical group, testing samples in a laboratory as a contract student while still working on his degree. This was in stark contrast to his professor’s advice, but when launching a career, rarely do we find an exact fit on our first attempt.

Alam Ansari (left) and Aly Elgayar (right)

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EVERY DAY IS A LEARNING OPPORTUNITY. LIKE ANY

STRUCTURE, FIRST BUILD YOUR

FOUNDATION. IF IT IS SOLID AND STRONG, IT’S QUICKER AND EASIER TO BUILD ON. ”

Alam Ansari, P.Eng.

Talking to his manager about finding some data to complete his masters, he was introduced to Alam Ansari, the senior project manager for infrastructure and transportation. They hit it off right away. The interesting and wide-ranging discussion that followed thoroughly impressed Alam. “He seemed like a remarkable young man,” Alam recalls. “One of the great intangibles when you’re building a team is whether they will fit. By the way he conducted himself, I could tell it was right. When he expressed an interest in structural design, I asked him flat out, ‘will you join my team?’” Aly didn’t hesitate to accept. An opportunity in infrastructure engineering would get him outdoors, away from computer screens and into the real world. Best of all, he wouldn’t be alone to do it. He would have Alam’s support every step of the way.

That’s when Alam set Aly a challenging target – “I want you to learn as much as you can in one year.” He invited him to absorb the industry lingo and get up to speed on the processes and procedures that would aid his progress. In that time, he gained exposure to other disciplines, observing the impact of his work and how it integrates into the whole. He shadowed inspections to see the issues that arise in the field. “Every day is a learning opportunity,” advised Alam. “Like any structure, first build your foundation. If it is solid and strong, it’s quicker and easier to build on.” In the two years since, Alam has provided the benefit of his 30+ years of experience to guide Aly through a series of important transitions. From student life to becoming a competent professional. From looking at projects in the

abstract to understanding the practical implications of his designs. From the job in the lab to establishing a career in infrastructure engineering. Aly continues to learn all he can.

With Alam’s guidance, Aly feels unrestrained and free to take on new challenges.

“I’m in the process of applying for my professional engineering designation right now,” says Aly. “Alam has always been very supportive of my development. When I need flexibility in my schedule, he helps me find ways to balance competing priorities … I’m not sure I could do it without him!”

MENTORSHIP | 21

MARKETING MENTOR:

A CONDUIT FOR COLLABORATION

CHRISTINA CRUZ Director, Regional Marketing Markham, ON ANASTASIA MARKEVICH Marketing Coordinator Markham, ON

MENTOR |

Mentorship and collaboration are key principles within the Marketing group at EXP. For Christina Cruz, our director of regional marketing, her career path at EXP is a direct reflection of the growth and evolution of the regional marketing function here at EXP. As her skills and teams expand, so does the reach and influence of our Marketing group across North America. When Christina started with EXP in 2004, she was one of a handful of marketing professionals assisting the various engineering groups in Central Canada and throughout the firm. Christina had a vision for the department, how it could enhance the brand and transform the way we pursue new business. But she needed a team to make it happen. Enter Anastasia Markevich. In 2014, Anastasia started with EXP in a slightly different capacity, a more administrative and reporting to another manager. Where their duties overlapped, Christina would take an active role in training and developing Anastasia’s latent abilities. “Right from our first interaction, I immediately saw her potential,” says Christina fondly. “She’s a quick learner and is able to process a lot of information quickly.” “In many ways, Christina became my de facto manager,” Anastasia says with a smile. “She took me under her wing and trained me on everything I’m doing now. Slowly, my position transitioned to having a stronger marketing focus, and now it’s a passion we share. From the beginning, I looked up to her and viewed her as a mentor.”

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Anastasia Markevich (left) and Christina Cruz (right)

SHE TOOK ME UNDER HER WING AND TRAINED ME ON EVERYTHING I’M DOING NOW. SLOWLY, MY POSITION TRANSITIONED TO HAVING NOW IT’S A PASSION WE SHARE. FROM THE BEGINNING, I LOOKED UP TO HER AND VIEWED HER AS A MENTOR. A STRONGER MARKETING FOCUS, AND

and Chief Operating Officer Mark Dvorak. “Contributing to the evolution of our company, and our brand keeps me motivated to learn and share with my team,” says Christina. “I know I can’t do it alone so I surround myself with capable people who have different perspectives. It’s how we reach the best outcomes.”

A year later, Christina made the business case to formalize their reporting relationship and create the regional marketing team in Ontario, describing her efforts as the means to break down silos and become the conduit for collaboration across the company. With Anastasia’s help, they have developed the model for regional marketing teams and continue to grow in step with the company. “In my opinion, some of Christina’s greatest traits are her compassion, professionalism and patience,” says Anastasia. “Even during tough times, she remains positive, composed and professional. I’ve not only learned much through her direct mentorship but also by observing her in different situations.” Known for her deep understanding of the business and infectious optimism, Christina makes a habit of sharing her experience and working with the strengths of the people around her. From humble beginnings, Christina now leads the regional team in Ontario and oversees the other regional marketing teams in Canada and the US, reporting directly to President

Anastasia Markevich

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THE HERITAGE OF MENTORSHIP THAT LEADS OUR WAY

The Italian-style dinner that started it all Pietro was 13 when he first met Claude, whom his father had invited home for a traditional Italian dinner. “Claude was talking to my dad about his work as an engineer and I thought to myself that it was the career for me,” says Pietro. When Claude later learned that Pietro had earned his degree in engineering, he contacted him and told him, “I can help you find a job if you’re interested.” From that moment on, Pietro always knew Claude would be there for him. “He quickly took me under his wing. He always told me that if there was something he could help me with, he’d help me. For me, Claude is much more than a mentor – he’s a friend and confidant,” says Pietro. Il consigliere Pietro worked alongside Claude for the first three years of his career. Claude taught him about the working methodology used by engineers in the consulting industry, something rarely taught in school. Shortly after his appointment to a management position at EXP, Pietro asked Claude to join his team. “I needed his experience to help build a team and support the development of a strategy. Claude has often told me it’s important to surround myself with good people, which is what I did by asking him to come work on my team,” he explains. To this day, Claude serves as a point of reference for Pietro. “When I have important decisions to make, I consult him for a second opinion. I call him il consigliere , which means the consultant in Italian.” Making time to take her time Manuelle says she first met Claude when he joined EXP. She had already met her colleague on a number of occasions while working as a LEED coordinator, but it wasn’t until a few years later that she really turned to him for help.

CLAUDE HUDON, P.ENG. Building System Engineer Montreal, QC

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There are people we meet in the course of our lives that have an impact on the decisions we make, sometimes without us even realizing. One casual conversation can spark a new passion and lead us on a different trajectory. This is exactly what happened to two engineers at our Montreal office – Pietro Guerra and Manuelle Croft. For both, meeting their mentor, Claude Hudon, an engineer with 46 years of experience in consulting engineering, was something that changed the course of their lives. MANUELLE CROFT, P.ENG., LEED AP O+M, RCx, BCxP Project Manager, Green Buildings Montreal, QC PIETRO GUERRA, P.ENG. Vice President, Strategy Development, Buildings + Industry Montreal, QC

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“When I became a project manager, I had a lot of new information to quickly integrate and master. This included learning how to prepare proposals, solve problems, and deal with technical, administrative and interpersonal issues on a daily basis. At one point, Claude shared a quote that made me think and reassured me: C e qui se conçoit bien s’énonce clairement, et les mots pour le dire arrivent aisément (whatever is clearly thought out is clearly said). It was like he

was telling me that it’s okay to take time to get a thorough understanding of a subject and to put my thoughts in order, even in a fast-moving environment,” says Manuelle. Following his path For Pietro, Claude has had a major impact on his career path and trajectory. “That’s what Pietro says. I was surprised to hear it at first, but after thinking about it, I suppose that’s the case,” Claude admits, his eyes filled with pride and emotion. According to Pietro, he only recently realized the full impact that Claude has had on his career and the person he has become. “When I was offered the position of vice president, strategic development, I wanted to talk about it with someone who knew me well enough to give me advice on the benefits and challenges that would come with this role. I think at that moment, he also realized how much he could influence the way I think and my trajectory,” he says. Manuelle sees Claude’s influence like a gust of wind blowing in her sail, sometimes making her slightly change the course she’s sailing, but always pointing her towards the destination she set out for. “Claude has made an impact on me, but I continue on my own path in light of his advice and the ideas he sparks in me,” she concludes.

Pietro Guerra (left), Claude Hudon (center), and Manuelle Croft (right)

CLAUDE HAS OFTEN TOLD ME IT’S IMPORTANT TO SURROUND MYSELF WITH GOOD PEOPLE, WHICH IS WHAT I DID BY ASKING HIM TO COME WORK ON MY TEAM.” Pietro Guerra, P.Eng.

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WHEN THE STUDENT SURPASSES THE TEACHER, IT’S MISSION ACCOMPLISHED

DANIEL NAPPERT, P.ENG. Project Manager, Buildings Sherbrooke, QC JULIE PELLERIN, P.ENG., PA LEED BD+C Director, Mechanical and Electrical Sherbrooke, QC

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Shortly after earning her engineering degree from the Université de Sherbrooke, Julie received a wise piece of advice from somebody already in the industry. “I was told that Daniel Nappert at EXP was a good coach, and that I should send him my resume. So I did,” says Julie. “He contacted me for an interview and hired me a few days later.” From day one, it was an inspiring professional relationship based on respect and trust. A team player first Growing up with 10 brothers and sisters, Daniel quickly grasped the meaning of being a team player and applied it in the various areas of his life, making him the manager he is today. “I coached a hockey team for 14 years. Team spirit is number one for me,” he says. He believes the keys to success are respect, mutual support and communication. During his 35 years at EXP, Daniel has always nurtured the relationship with his team, even in the busiest of times. Whether it’s to answer a question or just to share a coffee with his team in the break room, he takes the time to stop and hear what people have to say.

“Daniel is very close to his people, and we really appreciate it. Our team is close- knit, as they say. Every day, we like to spend a few minutes around the coffee machine, talking about work and this and that. Everyone enjoys it. It builds team spirit and creates ties among employees,” says Julie.

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When Julie Pellerin talks about her career path, the name of the person she considers her mentor, Daniel Nappert, comes up quickly. Her face lights up, and her words about the man who has played a key role in her career at EXP since 1999 are tinged with respect and admiration.

Mirroring a positive leader From her earliest days at EXP, Julie quickly identified Daniel as an example to be followed. “Daniel’s office door is always open. When I was starting out, he helped me with expressing myself better and interacting with contractors. I like his communication style, his management techniques and his interventions, which are always intelligent, respectful and diplomatic.”

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I THINK THE GREATEST

THING DANIEL TAUGHT ME IS TO RESPECT YOUR TEAM. THAT’S CRUCIAL, AND I WILL DO EVERYTHING TO CONTINUE MY CAREER WITH THE PRECIOUS LEGACY HE PASSES ON TO ME EACH DAY.”

Julie Pellerin, P.Eng., PA LEED BD+C

Julie Pellerin (left) and Daniel Nappert (right)

Greatly inspired by her mentor, Julie followed Daniel’s steps into the role of director – a role in which she grows and changes daily. “I think the greatest thing Daniel taught me is to respect your team. That’s crucial, and I will do everything to continue my career with the precious legacy he passes on to me each day.” Daniel projects the image of a positive leader and a mentor with natural ease. “I don’t see myself as a mentor. I’m a coworker, part of a team. I’ve always tried

to share as much of my knowledge as possible with my employees so they can become better than I am. I want them to grow. I want to make them think. I believe that when the student surpasses the teacher, it’s mission accomplished.”

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ELECTRICAL ENGINEERING MENTOR KEEPS US GROUNDED

ARKA MUKHERJEE, P.ENG. Manager, MEP Services London, ON

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THANH TRAN Engineering Designer London, ON

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When Thanh Tran joined EXP in 2016 as an electrical engineer-in-training, he wasn’t entirely sure what to expect. He was new to the industry and eager to make connections at our London office. He survived the steep learning curve with the help of his team, but he knew he would need some dedicated help to truly thrive. One of Thanh’s first projects was to collaborate with a team from one of our US offices on an arc flash study, evaluating facilities to determine and mitigate the hazards and risks associated with electrical systems. When he needed support, he found it in Arka Mukherjee, his new senior electrical manager. To Arka, being a mentor is different from being a boss. The role and responsibilities of managing the local mechanical, electrical and plumbing (MEP) disciplines reach far beyond traditional concepts of hierarchy. Managing work and managing people are different skills that need to be balanced for long-term success. Arka believes that the ability to build rapport with the people you work with will often determine the path you take within any given organization, and he feels he has

become a keen observer and adept at assessing the character and potential of the people he meets. In fact, it was in a professional development lighting seminar that the light bulb came on for Thanh. “We were doing introductions, and Thanh said that he was a junior engineer and I was his manager,” remembers Arka. “I had to correct the record. I told them that I was not his boss, I was his mentor.” “That’s when I knew it was official,” recalls Thanh. “I had always regarded him as my mentor, but when I heard him say it, I knew it was reciprocated and it filled me with pride.” In Thanh, he saw a raw talent and a willingness to learn and take on greater responsibility that would define their relationship. Thanh took every opportunity to solicit Arka’s opinions, ask him questions, listen to his concerns and think about his advice. Over time, Arka watched Thanh handle an array of difficult assignments, often working remotely, across borders and time zones

ARKA BELIEVES THAT MANAGING WORK AND MANAGING PEOPLE ARE DIFFERENT SKILLS THAT NEED TO BE BALANCED FOR LONG-TERM SUCCESS. Arka can lead and think through problems or situations with a collaborative and collegial style. Thanh attributes much of his success to simply following Arka’s example. “He always exhibits a positive attitude and a strong work ethic,” says Thanh. “His curiosity allows me to explore new approaches to our work, or new technologies to broaden our expertise.”

and complete them with admirable professionalism.

For Thanh, Arka’s openness to questions and calm demeanor resonates with him.

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Thanh Tran (left) and Arka Mukherjee (right)

After three years, they are still working together on challenging projects, including a recent replacement of four high-voltage generators at a water treatment facility servicing Sarnia and surrounding municipalities. The core challenge will be to ensure continuous service as they conduct the upgrades and work within the constraints of existing structures. The sheer scale of the project is unlike any other either of them have worked on in the past, providing them both with opportunities to learn and grow. “The more I get into it, the more confidence I have,” says Thanh. “Arka tells me to look for the challenges, and this is definitely a project that comes around only once or twice in a career. I’d say it’s much like my mentor.”

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Alex Gallegos (left) and Margaret Luley (right)

PASSING OF KNOWLEDGE, MENTORSHIP AND A FRIEND

MATT EPSTEIN BIM/CAD Content Developer Maitland, FL

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Many times, mentors are older or have more experience than their mentees. While this may be a common occurrence, rare instances exist of someone who has challenged that norm and held a mentorship role early in their career, with skills of the same magnitude as their presence. Matt Epstein began working for EXP in 2007. Without acquiring formal Building Information Modeling (BIM) training, he was known as the on- the-fly troubleshooter, Autodesk whisperer, playlist connoisseur, recommender of good books and good friend. The ideal characteristics you want in your mentor and collaborator. In Milwaukee sat his counterpart, Margaret Luley. Together, they were part of a “BIM CAD” crew. But Margaret and Matt were their own BIM tag team, creating accurate and accessible digital models to support our buildings engineers and architects. For years, Matt and Margaret worked together, passing solutions for Revit and Autodesk, sharing music and

book recommendations – all while having never met in person. The small duo, who shared a history of coming from a similar Autodesk reseller background, would soon become a strong trifecta. In 2013, Alex Gallegos started at EXP’s Glendale office and began working with them. With a robust BIM background, Alex was initially tasked to offload parts of Matt and Margaret’s heavy workloads, learn from their expertise and then expand into his own areas of BIM and training. They began mentoring him and supporting his understanding of EXP’s processes and software solutions, and he quickly consumed the material before him, adapting to his new role. He and his mentors soon became collaborators and springboards for innovative ideas. Together, the three were a powerhouse of BIM specialists, supporting engineers, architects, designers and project managers across EXP. From Revit, CAD, Excel to shortcuts and add-ins, Matt’s quick knowledge of all things

MARGARET LULEY Revit Specialist Milwaukee, WI ALEX GALLEGOS

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Revit Specialist Los Angeles, CA

Think of your favorite song. The indescribable feeling that transcends through you when it plays, and the moment you are certain that you have changed, for the better. You’ve heard it many times before and you know all the words, perhaps inserted a few of your own. After time passes, you hear it again and that same good feeling comes back. This story of mentorship is like that.

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